Refund policy

RETURN & REFUND POLICY

We want you to be happy with your Skinry Beauty purchase.

Returns are accepted within 14 days of delivery for products that are unopened, unused, and in their original packaging.

For hygiene and safety reasons, we cannot accept returns on products that have been opened, used, tested, or have a broken seal.

To request a return, please contact us before sending any item back. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery. If your order arrives damaged, defective, or incorrect, contact us as soon as possible and include photos of the item and packaging so we can review the issue.

REFUNDS

Once your return is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Original shipping charges are non-refundable unless the return is due to an error on our part.

Please allow additional time for your bank or credit card company to process and post the refund.

NON-RETURNABLE ITEMS

Opened or used skincare products cannot be returned.

Sale items, promotional items, and gift cards are final sale unless otherwise required by law.

CANCELLATIONS

If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel or modify it.

CONTACT

For return or refund questions, please contact Skinry Beauty through the contact information provided on our website.